Client Services Manager
What are you complimented most on in your work?
I get complimented by clients for knowing who they are in and out of the salon setting.
Who is your ideal client?
My ideal client is one who recognizes our hard work and who knows that our time is as important as theirs. They show up on time and they call and give advance notice if they are not able to come for their scheduled appointments.
How long have you been working in your field?
I've been in the salon/spa industry for 4 years.
What are you passionate about prof? and personally?
I am passionate about a great client experience. Everyone should leave Prim feeling great and happy about their service.
If I could do/be anything and not worry about getting paid, I would be a "reader." I enjoy almost every genre of book, fiction and nonfiction. I could read pretty much all day, every day!
What is your biggest accomplishment?
I think my biggest accomplishment, personally, is having a successful home life. By successful, I mean all my kids are grown, thriving and transitioning to the next chapters of their lives with their significant others, moving out on their own and moving to new cities. My husband and I try to spend as much time as possible with them in Calgary, Lethbridge and Vancouver.